At Sri Thirumalai Chekku Oils, we respect your privacy. This policy explains what information we collect when you visit srithirumalaichekkuoil.com or contact us, how we use it, and how we keep it safe.
1. Who we are
Sri Thirumalai Chekku Oils is a traditional cold-pressed oil manufacturing unit, founded and managed
by Mr. A. Rajaganapathy.
- Address: 19, KNK 2nd Main Road, Moolapatrai, Thirunagar Colony, Erode – 638003, Tamil Nadu, India
- Phone: +91 90955 22553 / +91 75982 22553
- Email: ganapathypoongs@gmail.com
2. Information we collect
We collect only the information needed to answer your enquiries and fulfil your orders.
- Information you give us: your name, phone number, email address, delivery address, and order details when you fill our contact form, call us, or message us on WhatsApp.
- Information collected automatically: basic technical data such as browser type, device type, pages visited, and time spent on our website, collected through cookies and analytics tools.
- Payment information: if you pay us through UPI, bank transfer, or a payment gateway, the payment is handled by your bank or the payment provider. We do not store your card, UPI PIN, or bank login details.
3. How we use your information
- To reply to your product enquiries and bulk order requests
- To confirm, pack, and deliver your orders
- To share order updates, invoices, and delivery information
- To send you news about new products, offers, and healthy living tips, only if you have agreed to receive them
- To improve our website, products, and customer service
- To meet our legal, tax, and accounting obligations
4. WhatsApp and phone communication
Most of our enquiries and orders happen through WhatsApp and phone calls. When you message or call us, your number and chat details are used only to serve your request. You can ask us to stop sending messages at any time by replying “STOP” or telling us directly.
5. Cookies
Our website may use cookies to remember your preferences and to understand how visitors use the site. You can turn off cookies in your browser settings. Some parts of the website may not work fully if cookies are disabled.
6. Sharing your information
We never sell or rent your personal information. We share it only when needed:
- With courier and delivery partners, to deliver your order
- With payment providers, to process your payment
- With website hosting, analytics, or advertising service providers (such as Google or Meta) that help us run and improve our website
- With government authorities, when required by law
7. Data security
We take reasonable steps to protect your information from loss, misuse, or unauthorised access. However, no method of sending data over the internet is completely secure, and we cannot guarantee absolute security.
8. How long we keep your data
We keep your information only as long as needed to serve you, and as required for tax, accounting, and legal purposes. After that, it is safely deleted.
9. Your rights
You can contact us at any time to:
- Access the personal information we hold about you
- Correct any wrong or outdated information
- Ask us to delete your information, unless we must keep it by law
- Withdraw your consent for promotional messages
10. Third-party links
Our website may have links to other websites, such as Google Maps or WhatsApp. We are not responsible for the privacy practices of those websites.
11. Children’s privacy
Our website is not meant for children under 18. We do not knowingly collect personal information from children.
12. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last updated” date.
13. Contact us
For any questions or concerns about your privacy, please contact Mr. A. Rajaganapathy at ganapathypoongs@gmail.com or +91 90955 22553.